Last updated: 15 Dec 2025

Welcome to Bihar Swad (“we”, “our”, “us”).
Your privacy matters to us, and this Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://biharswad.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment-related details (processed securely via third-party payment gateways)

We do not store your card or UPI details on our servers.

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations, shipping updates, and support messages
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Send promotional updates (only if you opt in)

We do not sell or rent your personal data to anyone.

3. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences
  • Enable essential website functionality
  • Analyze traffic and improve our services

You can disable cookies in your browser settings, but some features of the website may not work properly.

4. Third-Party Services

We may share limited information with trusted third-party services strictly for business operations, such as:

  • Payment gateways (Razorpay, Stripe, etc.)
  • Shipping and logistics partners
  • Analytics tools (Google Analytics, Meta Pixel)

These third parties are obligated to protect your data and use it only for the intended purpose.

5. Data Security

We take reasonable security measures to protect your information, including:

  • Secure servers
  • Encrypted payment processing
  • Restricted access to personal data

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7. Children’s Privacy

Bihar Swad does not knowingly collect personal information from children under the age of 18.
If you believe a child has provided personal data, please contact us and we will remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Email: contact@biharswad.com
Website: https://biharswad.com